Operations Support Specialist – Marketing Coordination

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🕒 2 days ago

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Logo of Surgical Affiliates Management Group, Inc.

Surgical Affiliates Management Group, Inc.

51 - 200 employees

Founded 1996

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

💰 Private Equity Round on 2012-06

Healthcare Insurance • Pharmaceuticals • Science

Surgical Affiliates Management Group, Inc. is a leading provider of surgicalist programs, specializing in emergency surgical services. They focus on enhancing patient outcomes through evidence-based practices and have dedicated surgical teams available 24/7 to deliver high-quality care in trauma, acute care, orthopedics, neurosurgery, and vascular surgery. Their programs aim to integrate seamlessly with hospital emergency departments, improving both clinical and financial performance for healthcare providers.

📋 Description

• Monitor and maintain project tracking tools, update status reports, and follow up with team members to obtain required information and updates • Coordinate the ordering, distribution, and inventory management of clinician lab coats, prescription pads, business cards, and related supplies; initiate reorders as needed • Serve as the first point of contact for the IT Help & Support Desk by receiving, documenting, and tracking support requests; provide basic troubleshooting and escalate issues to appropriate resources when necessary • Perform administrative and operational support activities, including data entry, record maintenance, user account updates, system support tasks, and other assigned duties • Maintain the confidentiality of sensitive business, employee, patient, and company information and handle all information with discretion and professionalism • Create and update marketing materials, including brochures, flyers, social media graphics, presentations, digital content, and other branded collateral in accordance with established brand standards. • Maintain and update company websites, microsites, and social media platforms by posting content, making revisions, and ensuring information is current and consistent with company branding. • Assist with the administration of the company SWAG Store, including product setup, vendor communications, inventory tracking, order processing, and fulfillment activities. • Support the execution of marketing campaigns across digital, print, email, and social media channels by preparing materials, coordinating timelines, and tracking deliverables. • Compile and maintain marketing analytics and engagement data; prepare reports and summaries for management review. • Coordinate with Operations, Business Development, Recruitment, and Clinical Leadership teams to gather information and produce marketing materials that support departmental initiatives. • Assist with the planning and coordination of conferences, recruitment events, meetings, and program launches, including logistics, materials preparation, and event support.

🎯 Requirements

• Bachelor’s degree in a relevant field (Business, Communications, Marketing, Healthcare Administration) or equivalent combination of education and experience • 2–4 years in operations support, administrative coordination, marketing, or a related role • Proficiency with Canva and/or Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) • Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), DocuSign, and SharePoint • Excellent writing, editing, and communication skills across professional audiences • Proven ability to manage multiple priorities and deadlines independently in a remote environment

🏖️ Benefits

• Work remotely with a nationally recognized healthcare management organization • Collaborative, mission-driven team that lives by a “Culture of Yes” • Meaningful work that supports physicians and healthcare programs across the country • Variety and growth — no two days are alike in this multi-functional role

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