Associate Release of Information Technician

🔥 0 minutes ago

🌾 North Dakota, South Dakota – Remote

🌾 North Dakota – Remote 🗿 South Dakota – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

⚕️ Healthcare Insurance

Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Interact with customers by phone or in person, providing prompt and courteous service. • Professionally handle requests and inquiries for patient health information. • Identify and assess customer needs, verify understanding of requests, and follow through as promised. • Process requests in a timely and efficient manner. • Ensure any issues that arise are resolved promptly, thoroughly, and courteously. • Provide excellent customer service by being attentive, respectful and professional at all times. • Safeguard and protect the patient's right to privacy. • Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. • Work comfortably with frequent interruptions. • Able to multitask and handle multiple priorities. • Work with a high level of accuracy.

🎯 Requirements

• High school diploma or equivalent preferred. • Associate's degree in Health Information Technology or other healthcare field preferred. • Must have 2 years of customer service experience either working with customers both in person and via phone required. • Healthcare experience is preferred. • Prior work experience in health information management (HIM) Department related to record maintenance completion or release of information preferred. • Ability to type a minimum of 35 words per minute.