Salesforce Trainer, Tableau, MuleSoft

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Rec Gen

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

Consulting • Digital Transformation • B2B

Rec Gen is a consulting firm focused on delivering domain expertise to help transform business challenges into opportunities. They provide comprehensive consulting services, including digital transformation, program and project management, and supply chain management. The firm's approach emphasizes building relationships and providing tailored support, ensuring that they partner with clients to develop effective strategies and tools for success.

📋 Description

• Deliver monthly instructor-led training sessions for Salesforce users, administrators, and business stakeholders • Conduct discovery meetings and training needs assessments to identify knowledge gaps and user adoption opportunities • Design and deliver foundational Salesforce training for new users and onboarding programs • Facilitate user adoption training focused on improving platform utilization, business process alignment, and user productivity • Develop and maintain training materials, user guides, presentations, job aids, and e-learning content • Lead virtual and in-person training workshops, webinars, and knowledge-sharing sessions • Collaborate with business teams, system administrators, and project stakeholders to align training with organizational goals and system enhancements • Support change management and training efforts related to new Salesforce releases, integrations, and process improvements • Provide guidance on Salesforce integrations and workflows involving MuleSoft and ServiceNow platforms • Monitor training effectiveness through user feedback, assessments, and adoption metrics, and recommend continuous improvements • Serve as a subject matter expert and trusted advisor for Salesforce best practices and user enablement

🎯 Requirements

• Proven experience as a Salesforce Trainer, Salesforce Consultant, or Salesforce Administrator with training responsibilities • Strong knowledge of Salesforce platform functionality, business processes, and user adoption methodologies • Experience conducting discovery sessions, stakeholder engagement, and enterprise training programs • Excellent presentation, facilitation, communication, and instructional design skills • Ability to create and deliver training content for technical and non-technical audiences • Experience supporting enterprise software implementations and change management initiatives • Certifications Required: Salesforce Certification (Administrator, Advanced Administrator, Platform App Builder, or equivalent), MuleSoft Certification, ServiceNow Certification

🏖️ Benefits

• Monthly training sessions • User adoption training