SERVPRO
201 - 500 employees
Founded 1967
🏗️ Construction
🤝 B2B
Construction • B2B
SERVPRO is a national franchised cleanup, restoration, and construction services company focused on emergency response and recovery for residential and commercial properties. With more than 50 years in the industry and over 2,400 independently owned and operated franchise locations across the U. S. and Canada, SERVPRO provides 24/7 emergency services including water, fire, mold remediation, storm/disaster response, large-loss commercial services, roof tarp/board-up, and both residential and commercial construction. They also offer specialty and general cleaning services (carpet/upholstery, air duct/HVAC, biohazard/virus/pathogen, odor removal, document restoration, vandalism cleanup), work closely with insurance professionals and serve as a preferred vendor for many commercial clients.
Intake Coordinator
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SERVPRO
201 - 500 employees
Founded 1967
🏗️ Construction
🤝 B2B
Construction • B2B
SERVPRO is a national franchised cleanup, restoration, and construction services company focused on emergency response and recovery for residential and commercial properties. With more than 50 years in the industry and over 2,400 independently owned and operated franchise locations across the U. S. and Canada, SERVPRO provides 24/7 emergency services including water, fire, mold remediation, storm/disaster response, large-loss commercial services, roof tarp/board-up, and both residential and commercial construction. They also offer specialty and general cleaning services (carpet/upholstery, air duct/HVAC, biohazard/virus/pathogen, odor removal, document restoration, vandalism cleanup), work closely with insurance professionals and serve as a preferred vendor for many commercial clients.
📋 Description
• Assist with scheduling a team to the customers location to assess the work that would need to be completed • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team • Review and maintain the scheduling software so that appropriate teams are routed accordingly • Perform detailed and accurate data entry • Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications • Collaborate and assist with other departments, as needed
🎯 Requirements
• High school diploma/GED (preferred) • At least 2 years of customer service and/or office-related experience • Prior dispatch experience preferred • Ability to multitask and to remain detail orientated • Knowledge of local geographical area is preferred • Must be knowledgeable in relevant computer applications
🏖️ Benefits
• Health insurance • Paid time off • Training & development • Vision insurance • 401(k) • Dental insurance
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