BOP Case Coordinator

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Seven Corners, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1993

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

Seven Corners, Inc. is a U. S. -based travel insurance company that offers customizable trip protection and travel medical insurance for domestic and international travelers. It provides coverage for trip cancellation/interruption, emergency medical expenses and evacuation, baggage loss/damage, and travel accident benefits, along with 24/7 multilingual urgent travel assistance and customer support via agents, chat, text, and phone. Seven Corners sells plans directly to consumers online and through licensed agents, and also offers specialty products for visitors, expats, cruise travelers, and annual/multi-trip policies.

📋 Description

• Establish and maintain contact with hospital/facility case managers, social workers, nurses, discharge planners, and other clinical points of contact. • Obtain clinical updates, treatment plan information, anticipated length of stay, discharge planning status, and barriers to discharge. • Review available medical records and summarize relevant clinical information. • Document clinical updates, communication attempts, discharge information, pending items, and next steps in designated systems. • Communicate with prison medical teams when treatment plans, discharge needs, or care coordination questions require clarification. • Support communication related to transfers, direct admissions, facility acceptance, and physician-to-physician coordination when appropriate. • Collaborate with Correctional Account Coordinators, Account Managers, medical records teams, and other internal stakeholders to ensure accurate and timely case updates. • Maintain current case information in AXIS, Salesforce, SharePoint, spreadsheets, and other designated platforms. • Complete final documentation and case updates following discharge or transfer. • Prepare and send weekly case management reports to designated prison contacts. • Escalate clinical deterioration, unclear treatment plans, discharge barriers, communication gaps, or urgent concerns to management and appropriate stakeholders.

🎯 Requirements

• Active, unrestricted Clinical Social Work license. • Clinical experience in case management, utilization management, discharge planning, inpatient care, correctional healthcare, managed care, or complex care coordination. • Strong understanding of medical terminology, inpatient care, discharge planning, and clinical documentation. • Ability to review, interpret, and summarize medical records and verbal clinical updates. • Strong written and verbal communication skills. • Ability to manage multiple active cases with competing priorities. • Strong organization, attention to detail, and follow-through. • Ability to recognize clinical or operational concerns requiring escalation. • Proficiency with Microsoft Teams, SharePoint, Salesforce, electronic documentation systems, spreadsheets, and related technology platforms. • This position is a weekday shift Monday – Friday from 9:00am – 6:00pm

🏖️ Benefits

• Commitment to confidentiality and appropriate handling of sensitive medical and correctional healthcare information