Junior Field Engineer

🕒 May 8

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Shift5

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔒 Cybersecurity

🚗 Transport

🚀 Aerospace

💰 $50M Series B on 2022-02

Cybersecurity • Transport • Aerospace

Shift5 is a company that provides an observability platform for onboard operational technology (OT), bringing order to the complexity of onboard data in critical defense and transportation assets. Their solutions are designed to enhance the security, availability, safety, resilience, and reliability of fleets through real-time data access and observability. Shift5's services include predictive maintenance, cybersecurity, compliance, and GPS integrity, serving industries such as defense, aviation, and rail. The company aims to unlock the complete ecosystem of onboard data, enabling operations, maintenance, and cybersecurity teams to make rapid and well-informed decisions.

📋 Description

• Support and execute on-site and remote deployments of Shift5’s platform across customer environments (rail, aviation, defense). • Assist with installation, configuration, and troubleshooting of hardware and software systems. • Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations. • Drive measurable impact in deployment success, system uptime, and customer satisfaction. • Identify and act on opportunities to improve deployment processes, documentation, and repeatability. • Navigate operational technology (OT) environments and customer site constraints, including secure or regulated environments. • Contribute directly to scaling Shift5’s field operations and deployment capabilities.

🎯 Requirements

• Experience or interest in field engineering, systems engineering, or technical support roles. • Demonstrated ability to troubleshoot technical issues and work hands-on with hardware/software systems. • Strong problem-solving and communication skills. • Comfort operating in a fast-paced, startup and mission-driven environment. • Willingness to travel (up to ~50% as needed). • Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent experience. • Eligibility for a U.S. security clearance and possession of a valid U.S. passport required. • Administrative or power user level experience with Linux, IT networking fundamentals, cybersecurity experience, and electrical troubleshooting expertise. • Experience building containerized services in Rust and Go, from MVP through demo-ready prototypes.

🏖️ Benefits

• Bonus program and equity in a fast-growing startup • Competitive salary and stock options in a fast-growing startup • Employer-paid medical, dental and vision coverage • Health Savings Account with annual employer contributions • Life Insurance • Uncapped paid time off policy • Flexible work & remote work policy • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)