Key Account Manager

🕒 February 16

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Logo of Silgan Dispensing

Silgan Dispensing

10,000+ employees

Founded 1984

💄 Beauty

🤝 B2B

🔧 Hardware

Beauty • B2B • Hardware

Silgan Dispensing is a global manufacturer and supplier of dispensing solutions and packaging for fragrance, beauty, personal care, healthcare, home & garden, and food markets. The company designs and produces components such as sprayers, pumps, airless systems, dispensers, caps and closures, refill solutions, and aerosol actuators, emphasizing innovation, sustainability (including post-consumer recycled materials and refillable formats), and customization for brand-driven retail performance. Silgan Dispensing operates as a B2B partner to consumer brands worldwide, providing technology, design services, and global manufacturing capabilities.

📋 Description

• Manage strategic accounts, as required, by creating and working within a global account team. • Penetrate and connect multiple functions and levels within customer organizations to key internal resources to drive partnerships, business growth, and value delivery. • Hunt and convert prospective customers to Silgan’s product and services by developing leads through networking, store-audits, mass marketing, etc. • Understand our customer’s business strategy, market positioning and consumer perception of their brands to identify new product opportunities that lead to new business pipeline and projects. • Engage beyond procurement within our customer’s organizations and interact with R&D, Marketing and Supply Chain to better understand customer’s needs and value drivers. • Understand and leverage SDS’ competitive advantages vs our competition: product performance, supply chain, consumer benefit. • Be an active “voice of the customer” on customer needs, innovation opportunities, and project execution with cross functional partners in the business. • Develop and implement winning value propositions leveraging “insights selling” practices. • Negotiate terms and conditions against both current and new business that drives growth, protects margins, and reduces risk for SDS while maintaining strong customer relationships. • Manage account planning, pre-call planning, needs assessment, value selling, pipeline management, and Salesforce.com CRM systems. • Work closely with operations, marketing, design strategy and innovation to execute territory and account growth objectives. • Supports sales leader in establishing sales objectives by forecasting and developing annual sales quotas for his or her territory, projecting expected sales volume and profit for existing and new products. • Maintain and build strong knowledge of SDS solutions, product launches, product line and the competitive environment. • Understand and apply this knowledge to solve customer needs, challenges, and concerns.

🎯 Requirements

• Bachelor’s degree in Business or related field. • 5 plus or more years of direct sales / key account management experience; experience with a CPG company specializing in creative packaging or related products and markets is preferred. • Ability to learn and apply new approaches and stay on top of the latest marketing and sales techniques, technologies and tactics that complement organizational sales efforts. • Excellent interpersonal, communication and organizational skills with ability to work with all levels of the organization. • Proven experience in working in a decentralized organization with home office activities and very frequent travels. • Detail oriented and self-motivated to exceed sales growth results. • Proficient user of Excel, PowerPoint, Word and SalesForce.

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