Deal Desk Associate

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SmarterDx

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

💰 $6M Seed Round on 2022-04

Artificial Intelligence • Healthcare Insurance

SmarterDx is a company that specializes in clinical AI, offering solutions to improve hospitals' revenue integrity and quality metrics. By analyzing 100% of patient charts, SmarterDx's proprietary AI algorithms identify differential diagnoses that may otherwise be missed, providing a significant boost to revenue opportunities for hospitals. Their services enhance clinical documentation integrity (CDI) by flagging clinical evidence with missing diagnoses or diagnoses lacking associated evidence, thereby ensuring compliance and streamlined workflows. SmarterDx prides itself on delivering immediate results and high customer satisfaction, thanks to its AI-driven insights which save time for CDI teams performing repetitive tasks.

📋 Description

• Serve as the central point of contact for Go-To-Market teams on customer contract types, non-standard pricing requests, product configurations, and RFP responses, helping reduce deal cycle time and execution risk. • Support deal governance by coordinating review of complex or non-standard deals across Sales, Finance, Legal, and Commercial Strategy. • Build and maintain pricing and deal models to support new business, renewals, upsells, and strategic opportunities. • Maintain pricing rules, product catalogs, discount matrices, and approval workflows within the CRM (e.g., Salesforce) and related CPQ tools. • Coordinate and support end-to-end RFP responses, including requirements analysis, data collection, pricing inputs, and submission readiness. • Partner with Sales, Product, Legal, and Finance to ensure responses are accurate, compliant, and differentiated. • Maintain RFP content libraries, standard pricing assumptions, and reusable response artifacts to improve speed and consistency over time. • Oversee contract generation for net-new and existing customer upsell agreements, ensuring accurate reflection of approved commercial terms. • Partner closely with Legal to manage the contract lifecycle within the CLM system (e.g., Ironclad), including version control, approvals, and repository hygiene. • Take first pass review of redlines on behalf of commercial and legal teams. • Facilitate contract execution through the CLM platform, track signature status, and ensure fully executed agreements are distributed to internal and external stakeholders. • Maintain a clean, searchable archive of executed contracts, approvals, and supporting documentation to support audit readiness and compliance requirements.

🎯 Requirements

• 0–2+ years of experience in a high-growth environment, preferably within Sales Operations, Commercial Strategy, Finance, Deal Desk, or a similarly analytical business function. • Working knowledge of a major CRM platform (e.g., Salesforce), including opportunity management, approvals, and reporting. • Strong analytical skills with advanced proficiency in Microsoft Excel or Google Sheets; ability to build pricing models, analyze margins, and assess deal economics. • Experience tracking and owning contract lifecycle or deal desk KPIs (e.g., speed to execution, approval cycle time) within CRM and/or CLM systems. • Exceptional attention to detail with zero tolerance for errors in legal, financial, or customer-facing documentation. • Strong written and verbal communication skills, with the ability to balance sales urgency against compliance, risk, and governance requirements. • Comfort operating in ambiguity with a proactive, structured, problem-solving mindset.

🏖️ Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. • Remote-First Team – Work from anywhere in the U.S. • Unlimited PTO & 10 Holidays – So you can relax and recharge. • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.