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Senior Systems Analyst, Banner Student

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🕒 2 days ago

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SNHU Careers

10,000+ employees

Founded 1932

📚 Education

🤝 Non-profit

🎯 Recruiter

Education • Non-profit • Recruitment

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Ensure system design with regard to configuration, population selection, and batch jobs balances functional, service quality, security, performance, deployment, supportability, operations and other important systems management requirements. • Resolve difficult problems with urgency and provide clear demonstration of technical excellence throughout all activities and phases of analysis and design. • Act in a development capacity regarding configuration, scripting, and scribing for the appropriate module. • Develop expert-level knowledge of Southern New Hampshire University's SIS and its out-of-the-box capabilities, together with its interactions with other systems at SNHU. • Wherever possible, aim to use supplied capabilities and avoid customization. • Be a primary contact and escalation contact for any business or technical questions regarding Banner Student Module. • Maintain technical capabilities and constraints of the Banner system as it relates to the different modules, staying informed regarding upcoming releases and our needs. • Demonstrate working knowledge of standard business processes and usage of student evaluations. • Support diagnostics, design, and testing regarding evaluation format, system performance, scribe best practice, and related concepts. • Plan and perform technical specification and prioritization activities using selected methods and tools. • Translate high-level requirements into specifications, diagrams, flowcharts. • Document all aspects of technical specifications using best practices as defined by team. • Be a primary "two-in-a-box" partner with functional subject matter experts. • Understand all aspects of requirements including functional, non-functional, system context, operations, maintainability, and impacts. • Demonstrate expertise in implementing solutions. • Obtain input from and formal agreement to system goals and requirements from diverse range of business and technical partners and negotiate against other priorities. • Ensure change control and communication of solution evolution. • Assess, design and make recommendations regarding complex IT systems to meet our goals and priorities, balancing requirements, cost, and improvement goals. • Perform impact analysis, map system interdependencies, document interfaces and make recommendations on major design options, assessing trade-offs and risks. • Act in a development capacity regarding configuration, scripting, and scribing for the appropriate module. • Will leverage and support project management methods by assisting with planning, providing estimates and work breakdown structures for your work and the work of other roles, reporting progress, flagging/resolving issues to ensure predictable and successful achievement of desired outcomes. • Will demonstrate technical leadership in collaboration with product owners, business analysts, solution architects, developers, QA and other team members to support all phases of the Software/System Development Lifecycle (e.g. prototyping, requirements, design, system testing, user acceptance testing, deployment, operational troubleshooting.) • Will partner with business and technical teams and diplomatically resolve conflicts to ensure system design which balances competing goals. • Will perform mentoring of less experienced staff members.

🎯 Requirements

• 5+ years experience as an analyst leading multiple complex and high-risk enterprise information systems programs. • Experience with Banner Student Information System (module) including its data model. • Bachelor's degree in related field or experience • Experience with Software/System Development Lifecycle and Integration. • Knowledge of Security standards and architecture. • Experience in standard SQL tools and reporting standard ticket-tracking and reporting tools. • Familiarity with API and file-based integration methods for application to application integration • Familiarity with Accessibility and Usability design approaches. • Familiarity with performance testing and tuning approaches. • Familiarity with test-driven development concepts including testing strategy, test plan coverage and other quality assurance techniques.

🏖️ Benefits

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off (plus almost a dozen paid holidays) • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources

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