Junior Technical Solutions Consultant
Job not on LinkedIn
đź•’ May 14
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đź“‹ Description
• Resolve Sprinklr tasks assigned to you via Social Factor’s request ticketing system. • Create and QA Sprinklr configurations to ensure the platform is being used optimally. • Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr. • Collaborate with more senior Technical Solutions co-workers to learn, grow, and assist. • Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes.
🎯 Requirements
• This position requires a demonstration of technical aptitude that translates into programming and/or software deployment management; emphasis on Sprinklr or similar platforms is a plus. • Completion or near completion of a BA or BS in Marketing, Technology, or other related fields is required. • Some programming experience is desired. • Social media literacy and proficiency are desired. • A pattern of solving problems, showing energy, motivation, enthusiasm, and commitment to client satisfaction and success is critical in this role. • Excellent verbal and written communication skills are essential; must be able to create and deliver compelling, polished documentation. • Minimum of Windows 10 and macOS 12.X + Authenticator requirement of Apple Touch ID or Windows Hello (Camera ability) Internet speed requirement of a minimum of 50 mbps
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