Social Media Community Moderator
🕒 May 21
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📋 Description
• Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available
🎯 Requirements
• Previous social media moderation experience is required • Sprinklr certification, Hootsuite, and/or Sprout Social experience is also a plus • Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows • Excellent verbal and written communication skills, experience engaging with users on behalf of the client (ability to mirror voice/tone of multiple brands) • Excellent spelling and grammar skills (a moderation & skills assessment (language assessment if applicable) will be given for final candidates) • Strong willingness to learn and think critically; a proactive approach • High energy with the capability to multitask in a dynamic, rapidly growing organization • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts • Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc. • Personal computer with minimum of Windows 10 and macOS 12.X • Personal internet speed requirement of a minimum of 150 mbps • Personal computer with Authenticator requirement of Apple Touch ID or Windows Hello (Camera ability)
🏖️ Benefits
• Flexible schedules to fit all lifestyles • Work with Fortune 100 and Fortune 500 companies
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