Merchandise Operations Specialist

Job not on LinkedIn

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🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Sony

10,000+ employees

🎮 Gaming

📱 Media

Gaming • Media • Consumer Electronics

Sony is a multinational corporation known for its diverse range of products and services, including gaming through PlayStation, entertainment through movies and music, and cutting-edge consumer electronics. It operates in various sectors such as entertainment technology, gaming, and imaging solutions while maintaining a strong commitment to innovation and sustainability.

📋 Description

• Support the execution of merchandising strategies to achieve sales, margin, and inventory turnover goals across multiple client accounts. • Maintain weekly, monthly, quarterly, and annual reporting related to sales performance, inventory trends, product performance, and actionable business insights. • Manage purchase order entry, tracking, and on-order reporting to ensure timely product deliveries aligned with sales and inventory plans. • Create, maintain, and troubleshoot SKU libraries across POS systems and client internal platforms, including: • Product setup • Pricing management • Category management • Product imagery uploads • Daily system troubleshooting and maintenance • Partner with Accounting to support invoicing processes, reporting requirements, and month-end, quarter-end, and year-end financial close activities. • Collaborate cross-functionally with the Head of On-Site Retail, Director of Merchandising, Planning & Allocation teams, Client Services, and Buying teams to support business objectives and operational execution. • Effectively communicate and coordinate with internal stakeholders including planners, allocators, product teams, and client partners to ensure alignment across merchandising initiatives. • Support the development and management of merchandise assortments in partnership with the OSR team and vendor network, ensuring alignment with consumer trends, market opportunities, and business objectives. • Build and maintain strong vendor and cross-functional relationships to support product knowledge, category insights, pricing negotiations, and merchandising opportunities. • Assist in analyzing market, competitive, economic, and consumer data to identify risks, opportunities, and future merchandising strategies that support overall business growth. • Conduct competitive retail analysis through store visits, market research, and trend analysis across national and global retail environments, translating findings into actionable merchandising recommendations and product opportunities.

🎯 Requirements

• 4+ years’ experience in merchandising/Buying role. • Proven creativity in identifying business opportunities and addressing issues. • Strong analytical skills with the ability to develop comparisons from multiple sources. • Excellent communication and relationship skills with an ability to influence partners and key business decisions. • Excellent written communication skills. Proven track record of synthesizing financial information into a concise story and communicating the story to various levels of leadership. • Ability to meet deadlines and prioritize multiple priorities. • Self-starter with natural curiosity and ability to make business decisions both within a group setting or on their own as needed. • Strong Proficiency in Excel and retail reporting tools. • Experience with Shopify, POS Systems and Sku Management preferred

🏖️ Benefits

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans • Investment in your professional growth and development enabling you to thrive in our vibrant community. • The space to accelerate progress, positively disrupt, and create what happens next • Time off for a winter recess

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