Partnership Customer Success Manager

🕒 May 23

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Sumsub

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

📋 Compliance

☁️ SaaS

🤝 B2B

💰 $30M Series B - Sumsub on 2022-12

Compliance • SaaS • B2B

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Manage day-to-day relationships with partners and key customers. • Help partners and customers achieve their goals. • Build trusted relationships with key stakeholders. • Identify growth opportunities and potential risks. • Support feature rollouts and collect feedback on product needs. • Act as a liaison between partners and internal teams.

🎯 Requirements

• Previous experience as a Customer Success Manager, Account Manager or Business Development Manager. • Advanced English and Spanish. • Strong communication skills. • Basic understanding of KYC, compliance, identity verification or fraud prevention would be a strong plus. • Good analytical skills with confidence working with Google Sheets, MS Excel or similar tools. • Comfortable working cross-functionally with Sales, Product, Solutions, Legal, Marketing and other internal teams.

🏖️ Benefits

• Remote-first, trust-based culture. • True flexibility with no fixed working hours. • 10 personal days each year. • 7 sick days without paperwork. • Extra time to enjoy Christmas and New Year. • Professional development opportunities. • Team offsites fully covered.