Account Manager – Pre-Professional

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $54k - $86k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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TCGplayer (an eBay company)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🛍️ eCommerce

🎮 Gaming

🏪 Marketplace

eCommerce • Gaming • Marketplace

TCGplayer is a prominent online marketplace providing resources and a platform for collectible gaming items. As an eBay company, TCGplayer strives to make the collectibles marketplace more connected and efficient, gathering the world's collectible gaming information to make it accessible and useful. With a focus on community, diversity, and professional growth, TCGplayer has a strong culture rooted in a quest for knowledge and passion for what they do. The company is also recognized as a Great Place to Work, promoting innovation and collaboration among its team.

📋 Description

• Drive proactive engagement to discover and manage a targeted portfolio of high-potential Pre-Professional sellers • Establish relationships with Pre-Professional sellers via GAP and guide them through their transition into the Professional tier • Complete outreach and onboarding campaigns that drive adoption of programs like TCGplayer Pro, Direct, and all new products • Track seller readiness, progress, and graduation outcomes through accurate CRM logging and data insights • Partner with Seller Marketing and RevOps to optimize campaign performance and seller communication flows • Model the balance of human compassion and data-powered efficiency

🎯 Requirements

• 2-4 years of experience in customer success, account management, or portfolio growth roles • Demonstrated success driving retention, adoption, and revenue growth in a SaaS or marketplace • Experience with HubSpot, G Suite, Tableau, and Outlook • Exceptional communication and storytelling skills • Validated ability to identify and cultivate emerging customer potential • Data fluency: comfortable using dashboards, CRM, and insights to drive daily prioritization • Energy, curiosity, and a genuine passion for helping small sellers scale • Comfort in fast-paced, dynamic workstreams with shifting growth goals • Ownership mentality: treat your patch like your business and be accountable for the outcomes

🏖️ Benefits

• Total compensation package may include target bonus and restricted stock units • Full range of medical benefits • Financial benefits (including 401(k) eligibility) • Various paid time off benefits (such as PTO and parental leave)