Learning Operations Specialist I

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

B2B • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Supports administration and maintenance of Clinical Education and Corporate Compliance learning programs, curricula, assignments and reporting with the Learning Management System (LMS) • Coordinates learning activities and supports development, updates, testing, and deployment of training materials and e-learning content • Maintains learner records, reporting, scorecards, and completion tracking to support compliance and operational reporting needs. • Manages and monitors team intake and support requests through the ticketing system, providing tier 1 support and escalating issues as appropriate • Collaborates with stakeholders and subject matter experts to support learning initiatives, curriculum updates, and evolving business requirements. • Assists with identifying process improvement and operational efficiency opportunities within learning systems and workflows.

🎯 Requirements

• 2+ years of experience in learning and development operations, LMS administration, compliance training support, training coordination, or related field. • Experience working within a Learning Management System (LMS); Brainshark experience preferred. • Experience maintaining learning records, reporting, dashboards, scorecards, or completion tracking. • Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment. • Excellent interpersonal and communication (verbal and written) skills. • Proficiency in Microsoft Office Suite; advanced Excel skills preferred.

🏖️ Benefits

• performance bonus • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually