Senior Developer Success Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $180k / year

⏰ Full Time

🟠 Senior

🤝 Developer Relations (DevRel)

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Temporal Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

💰 $75M Series B on 2023-02

Software • SaaS • Cloud Computing

Temporal Technologies is a company that provides a platform for durable execution, helping developers build resilient applications by managing failures, network outages, and long-running processes. Their technology abstracts away the complexity of building scalable distributed systems, allowing developers to focus on delivering reliable systems faster. Temporal simplifies code by eliminating recovery logic, callbacks, and timers, making software more durable and fault tolerant. The platform supports a wide variety of applications, from transaction processing to applied AI, and is favored by developers for its ease of use and reliability. Temporal is open-source and offers both self-hosted and managed cloud services in multiple regions, enabling scalable, serverless application development.

📋 Description

• Be a keen learner: You’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases. • Be a passionate problem solver: If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. You’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. • Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale. • Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices, with support from seasoned engineers and mentors.

🎯 Requirements

• 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript. • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker). • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues. • Minimum of one year experience in an internal or external customer-facing role. • Passion for helping others regardless of who they are or how they act. • Experience working with or as part of remote teams. • Strong written and verbal communication skills. • Seek to understand first, lead with data, and rely on facts.

🏖️ Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays • 100% Premiums Coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!