Scheduler – Authorization Specialist

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🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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The Centers for Advanced Orthopaedics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

👥 B2C

Healthcare • SaaS • B2C

The Centers for Advanced Orthopaedics is the leading orthopaedic practice in the Virginia–D. C. –Maryland region, comprised of over 400 providers united to deliver comprehensive musculoskeletal care. CAO offers a full range of orthopaedic specialties—sports medicine, joint replacement, spine, pediatrics, foot & ankle, hand & upper extremity, rheumatology, physiatry—and extensive rehabilitation and therapy services across many locations. They provide imaging and diagnostic services, urgent orthopaedic care, regenerative medicine, worker's comp support, and emphasize coordinated, patient-centered surgical and non-surgical treatment.

📋 Description

• Responsible for performing a variety of patient registration, scheduling, and insurance verification duties • Answers phone calls from patients with professionalism and efficiency • Responds to routine inquiries regarding online and in office scheduling • Drives requests, tracking, and obtaining of pre-authorization from insurers within time allotted • Strong customer service skills in daily interaction with the public, patients, staff, and physicians • Scheduling, changing, and updating patient appointments • Interview patients for demographic information and evaluate eligibility • Contact insurance carriers to verify eligibility, benefits, and requirements • Process insurance authorizations and update patient records • Research referrals to deny or approve based on information obtained • Communicate any insurance changes or trends among team

🎯 Requirements

• High School Diploma or equivalent • 1 – 2 years of medical office experience is preferred • Proficient knowledge in medical terminology • Above average spelling and typing skills needed • Proficient computer software (Online insurance websites and DASH) and database skills • Proficiency with Microsoft Office suite of products • Experience collaborating across multiple functions • Experience innovating in a fast-growing work environment and dealing with ambiguity

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options