Business Operations Manager

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The O'Connor Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

The O'Connor Group is a professional human resources and talent acquisition firm that provides HR outsourcing, Recruitment-as-a-Service (RaaS), and executive search solutions to other organizations. With a fractional, flexible model and over 25 years of industry-specific HR and recruiting experience, they act as strategic advisors delivering hourly or fixed-fee services, data-driven recruiting, and HR infrastructure support. The company focuses on aligning recruiting and HR programs with clients' strategic priorities to help attract, retain, and cultivate talent and improve organizational performance.

📋 Description

• Learn and become the internal expert on company process documentation and operating systems • Administer and maintain the organization's process documentation platform • Ensure processes remain organized, updated, and consistently followed across departments • Conduct process audits and support continuous process improvement initiatives • Help maintain scalable systems that support company growth • Manage and monitor executive team email communications for the COO • Route operational questions through appropriate channels • Direct team members to existing documented procedures and resources • Maintain structured communication protocols across multiple departments • Support executive workflow management and operational follow-through • Serve as a central coordination point between departments when needed • Ensure communication follows established reporting structures and leadership channels • Help maintain organizational clarity and accountability • Coordinate operational initiatives across multiple business functions • Coordinate onboarding and offboarding communication with managers, HR partners, and technology vendors • Support operational transitions and ensure communication protocols are followed • Monitor workflow completion across key administrative functions • Coordinate with external service providers and business partners • Audit departmental scorecards and operational metrics for accuracy • Verify reported data across departments • Flag inconsistencies and operational concerns for leadership review • Support reporting dashboards and performance tracking systems • Reinforce documentation and communication standards throughout the organization

🎯 Requirements

• Mid-level management or operations experience • Strong organizational and project coordination skills • Excellent written communication abilities • Demonstrated success working within structured processes and systems • Ability to manage multiple priorities while maintaining accuracy and attention to detail • Experience in finance, banking, accounting, investment services, business administration, or a similarly process-driven industry (Preferred) • Experience with process documentation systems, project management platforms, or operational scorecards (Preferred) • Exposure to multi-department business operations (Preferred)

🏖️ Benefits

• Quarterly Travel