
5001 - 10000 employees
The Christ Hospital Health Network is a regional system of care that extends The Christ Hospital's 130 years of exceptional care and leadership to more than 100 locations in the Greater Cincinnati area.
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5001 - 10000 employees
The Christ Hospital Health Network is a regional system of care that extends The Christ Hospital's 130 years of exceptional care and leadership to more than 100 locations in the Greater Cincinnati area.
• Responsible for facilitating the concerted efforts of the Team to achieve and sustain desirable levels of customer service. • Ensures accuracy of patient information for authorizations, estimates, and patient assistance efficiently. • Works in an integrated, harmonious manner with other team leads, departments, and managers. • Serves as a mentor and role model for fellow team members through demonstrating an outstanding work ethic. • Maintains access to resources and insures that accounts are complete and secure. • Leads team to collect necessary insurance benefit and clinical information to properly authorization ordered services with the insurance company. • Supports insurance and benefit verification, pre-certification, and pre-authorization processes. • Determines when the patient is under-insured so additional funding sources can be evaluated and applied.
• High School Diploma or GED w/minimum 3 years customer service experience in a hospital or physician office setting. • Medical insurance knowledge 1 year. • Bachelor’s Degree in Healthcare Admin or related field, Government Program experience 1 year preferred. • One to two years of registration or insurance verification related experience required. • Two years registration/billing/insurance experience required. • Three years of registration experience preferred. • Strong Analytical Skills. • Customer service experience required. • Strong knowledge of EHR programs (e.g., Epic). • Medical terminology. • ICD-10, CPT, HCPCS codes, and coding processes. • Substantial knowledge of or experience with other front-end processes, including scheduling, pre-registration, financial counseling, and registration; understanding of the revenue cycle as a whole. • Superb teamwork skills. • Excellent time management skills and ability to multitask. • Excellent writing, oral, and interpersonal communication skills. • Strong understanding and comfort level with computer systems and payor regulations. • Epic experience. • 35 wpm data entry. • Excellent verbal communication skills including the ability to speak and listen affectively.
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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