Account Manager

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• owns execution of operational performance strategy for Accredo Specialty Pharmacy clients • actively shapes and advances service strategy while leading end-to-end execution in support of medium and small PBMs and national health plans • drives cross-functional alignment across product and operational teams • proactively identifies gaps, removes barriers, and ensures systems and processes are optimized • supports the organization to achieve operational excellence, growth, profitability, and persistency objectives • effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience • develops and maintains "trusted-advisor" relationships with clients and patients • leverages Accredo's capabilities and services to differentiate Accredo from the competition • represents Accredo in market-based events, quarterly business reviews, on site and over communications

🎯 Requirements

• College Degree or 5+ years of experience in a relevant role • 3+ years of experience in healthcare / managed care business • Excellent communication, negotiation, influencing skills • Ability to make sense of complex, unstructured information and communicate the key takeaways through effective storytelling • Strategic and financial savvy; ability to partner with AE to grow book of business • Demonstrated planning and organizational skills; ability to plan for both the long and short term; drive priorities and results • Demonstrated ability to foster strong working relationships • Ability to communicate and lead within a heavily matrixed environment

🏖️ Benefits

• health-related benefits including medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • minimum of 18 days of paid time off per year • paid holidays • leaves of absence

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