Senior Agile Product Owner

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Own and maintain a healthy, prioritized backlog that aligns with business goals, customer needs, and product strategies • Translate product roadmaps and priorities into features, user stories, and acceptance criteria that teams can execute • Lead backlog refinement activities to ensure work is ready, well-defined, testable, and aligned with delivery standards • Prioritize work based on customer value, business impact, risk, dependencies, and team capacity • Serve as the voice of the customer and ensure delivery teams understand stakeholder and business needs • Partner with Product Managers, Business Analysts, Architects, Engineers, QA, and Operations teams to define and deliver solutions • Approve completed work and validate that features meet requirements, quality standards, and customer expectations • Use Jira or similar Agile tools to manage backlog health, story progress, blockers, and dependencies • Support Agile ceremonies, including PI Planning, sprint planning, backlog refinement, reviews, retrospectives, demos, and Inspect & Adapt activities • Identify and resolve risks, blockers, dependencies, and prioritization conflicts, escalating when needed • Coordinate release readiness activities, including communications, documentation, user readiness, and post-release validation • Monitor delivery, quality, customer feedback, and operational metrics to improve team performance and outcomes • Lead, coach, and develop Product Owners and Agile team members on backlog management, story writing, prioritization, and customer value delivery • Promote Agile principles, collaboration, continuous improvement, innovation, and a customer-first mindset

🎯 Requirements

• Bachelor's degree or equivalent work experience • Strong experience as an Agile Product Owner in Scrum, Kanban, SAFe, ART, or other large-scale Agile environments • Experience translating business and customer needs into features, user stories, and actionable backlog items • Proven ability to manage backlogs, acceptance criteria, definitions of ready, and definitions of done • Strong understanding of Agile planning, backlog refinement, sprint planning, PI Planning, and release management • Experience working with Jira or similar Agile project management tools • Ability to build strong relationships and influence stakeholders across business and technology teams • Strong communication, facilitation, prioritization, negotiation, and decision-making skills • Experience coaching Product Owners and improving Agile delivery practices • Ability to manage competing priorities, navigate ambiguity, and resolve dependencies and risks • Strong customer focus with the ability to balance business value, technical feasibility, and delivery commitments

🏖️ Benefits

• Health insurance • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Comprehensive range of benefits with a focus on supporting whole health