Senior Analyst – Plan Automation

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Configure administrative platforms for new and existing clients, including validation and issue resolution prior to production go‑live • Proactively communicate risks, issues, and delays, and maintain clear documentation of status, decisions, and impacts • Collaborate with team members and matrix partners to deliver commitments and build strong working relationships • Apply working knowledge of end‑to‑end implementation and maintenance processes to improve procedures, controls, and overall operational efficiency • Identify and recommend opportunities to streamline workflows, reduce rework, and support best practices • Support team skill development and knowledge sharing through collaboration and peer mentoring • Support departmental and enterprise initiatives, including process enhancements and change management efforts • Demonstrate proficiency in core competencies, incorporating feedback to strengthen technical execution and performance

🎯 Requirements

• High school diploma or GED - required; bachelor’s degree - preferred • Experience with Supplemental Health plan design and implementation, including platform configuration, testing and documentation, in a regulated environment - preferred • Demonstrated proficiency using system-based applications and Microsoft Office Suite tools - required • Ability to consistently perform high quality, accurate data entry in a fast‑paced, transactional environment - highly preferred • Strong verbal and written communication and organizational skills, with the ability to interact effectively across levels and functions – required • Ability to manage multiple priorities and meet tight deadlines in a fast‑paced environment - required • Strong analytical and problem-solving skills - required • Ability to work independently and comply with the company code of conduct – preferred • Occasional schedule flexibility to support client deliverables, production deployments/go-lives, or time-sensitive issue resolution - required

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays • leaves of absence