Senior Business Product Owner – PBM 3.0

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Participate in defining business requirements with business sponsors, Technology Product Owners (TPO), and System Engineering teams for new and modified business applications, products, or client requests • Apply new technical tools and techniques to support business within the digital and communication BPO space • Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests • Provide input and insight into technical design of new and existing business applications • Participate in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support successful adoption • Communicate and report on progress regularly with stakeholders, focusing on risks and dependencies to delivery • Prioritize and manage workload and meet project deadlines • Apply business, technical, and financial acumen to projects and portfolio activities • Identify, define, advocate, prioritize, communicate, and manage the execution of corporate-wide, business-specific initiatives requiring technology enablement • Collaborate cross-functionally across business areas to ensure initiatives are prioritized, planned, and delivered appropriately and timely, while aligning to enterprise goals and addressing obstacles • Ensure initiative testing plans are effective and complete and support post-deployment review • Mitigate escalations, concerns, and issues by identifying accountability and backup/alternate strategies to deliver timely solutions to the business • Represent the BPO organization in large-scale strategic efforts, providing system knowledge, innovative thinking, and thoughtful contributions to support innovative solutions • Represent the enterprise in a professional manner while actively serving as an expert externally, as needed

🎯 Requirements

• High School Diploma or GED required • Bachelor’s Degree preferred • Ability to clearly and effectively convey information to stakeholders or clients and understand their needs • Ability to effectively pull out detailed requirements and establish an understanding of expected outcomes preferred • Strong interpersonal skills, including the ability to build and maintain relationships, work well in a team, and influence others preferred • Large cross-functional project management experience requiring significant technology engagement preferred • Ability to effectively prioritize work, quickly identify impacts of competing and upcoming projects and initiatives, and manage accordingly preferred • Demonstrated ability to develop and maintain strong cross-functional relationships preferred • Strength in influencing and communicating effectively with multiple audiences and at all levels of the organization preferred • Proven self-starter able to solve complex challenges with minimal guidance or day-to-day direction preferred • Maintain knowledge base on new technology trends, solutions, techniques, and protocols preferred

🏖️ Benefits

• medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays • leaves of absence