Systems Analysis Advisor

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Provide production support, including troubleshooting and resolution of application issues. • Coordinate with upstream and downstream system owners to resolve incidents. • Monitor and optimize job performance to ensure adherence to established SLAs and OLAs. • Support daily, weekly, monthly, and annual business processes. • Manage batch processing cycles, code deployments, and production release implementations. • Perform application health checks and proactively monitor system reliability. • Maintain application architecture and ensure alignment with enterprise standards. • Identify, recommend, and implement automation opportunities. • Maintain comprehensive system and operational documentation. • Partner with software vendors to resolve hosted application issues. • Contribute to strategic initiatives and enterprise projects by providing technical expertise. • Plan, execute, and document disaster recovery testing. • Develop and deliver operational performance reports for leadership.

🎯 Requirements

• Strong technical proficiency in IBM Mainframe technologies with a minimum of 8 plus years of enterprise application development and support experience. • Experience with TSO/ISPF, COBOL, JCL. • Experience with Endevor and code quality management tools. • Proven success supporting mission-critical applications, production operations. • Strong understanding of integrations across mainframe, Oracle, and distributed platforms. • Experience with enterprise job scheduling, monitoring, and automation tools. • Knowledge of industry-standard source control and software lifecycle management practices. • Strong analytical, troubleshooting, and problem-solving skills. • Working knowledge of regulatory and compliance frameworks, including SOX and CIP. • Excellent written and verbal communication skills. • Strong documentation, organizational, time management, and relationship management skills.

🏖️ Benefits

• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs. • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence