The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
Fulfillment Associate
Job not on LinkedIn
🔥 0 minutes ago
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The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
📋 Description
• Complete internal orders for fulfillment through different vendors • May also handle customer engagement associate responsibilities dependent upon product/portfolio size and scope • Inbound/Outbound phone calls • Ensure data entry is accurate and proper workflows are followed • Ongoing account maintenance • Customer service escalation and management • Performs other duties as assigned/necessary
🎯 Requirements
• Shift: 8:30am - 5pm CST • Ability to thrive in a fast paced environment • Ability to navigate multiple platforms • Comfort and adaptability when working with technology and learning new programs and computer systems • Strong passion for helping others and problem-solving • Must be 18 years of age or older • Minimum of 1 year of relevant experience in a call center/customer service or similar role preferred • High school diploma or equivalent preferred • Experience in data entry in the healthcare industry is a plus!
🏖️ Benefits
• Flexibility of remote work • Diversity, equity, and inclusion prioritized
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