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Spare Parts Director

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🕒 May 15

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Logo of Thermal Scientific Works

Thermal Scientific Works

11 - 50 employees

🔬 Science

🔧 Hardware

🤝 B2B

Science • Hardware • B2B

Thermal Scientific Works is a supplier of thermal and scientific equipment, appearing to offer laboratory and industrial temperature-control products such as temperature controllers, sensors, furnaces/ovens and related control and automation components. The company lists products on B2B marketplaces (e. g. , IndiaMART) and serves industrial, laboratory and research customers seeking thermal processing and measurement solutions.

📋 Description

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work. • Maintain accurate inventory records, stocking levels, and reorder points. • Develop and oversee inventory control processes, cycle counts, and audits. • Ensure parts are properly stored, labeled, and accessible to the service team. • Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites. • Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis. • Continuously refine stocking strategies to balance availability with carrying costs. • Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty. • Prepare and deliver spare parts quotes to customers. • Provide parts quotes for out-of-warranty service requests on a case-by-case basis. • Educate customers on the value of maintaining critical spare parts on site. • Develop and maintain strong relationships with key parts vendors and suppliers. • Monitor lead times, pricing, and parts availability across the supply base. • Identify and qualify suitable replacement parts and alternate sources to reduce supply risk. • Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing. • Negotiate pricing, terms, and supply agreements with vendors. • Lead and develop the Spare Parts Department team. • Establish department goals, KPIs, and reporting that align with Operations objectives. • Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams. • Report regularly to the COO on department performance, risks, and opportunities.

🎯 Requirements

• Bachelor's degree in Supply Chain, Engineering, Business, or a related field (or equivalent industry experience). • Experience supporting startup and commissioning activities for HVAC or mechanical systems. • Experience developing predictive maintenance or criticality-based stocking programs. • Significant experience working with spare parts for HVAC systems, including mechanical, electrical, and controls components. • Proven background in inventory management and parts operations. • Demonstrated success building and managing vendor relationships. • Experience preparing customer quotes and recommendations. • Track record of leading or developing a parts or operations team. • Strong analytical skills with the ability to develop data-driven stocking and forecasting models. • Working knowledge of HVAC equipment and components, including how they fail and how they are serviced. • Familiarity with ERP, inventory management, and parts catalog systems. • Excellent vendor negotiation and relationship management skills. • Strong written and verbal communication skills for customer-facing interactions. • Ability to lead a department and collaborate across Operations, Service, and Engineering.

🏖️ Benefits

• A fast-paced, entrepreneurial culture focused on innovation. • A flexible, autonomous work environment. • A culture of respect, learning and excellence. • Experienced, highly talented experts as team peers. • Growth and travel opportunities. • A team of change-makers having a significant impact on people and the planet.

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