Senior Technical Consultant – ServiceNow, ITSM/ITOM

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Thinkahead Consultant Psychologist Pty Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

📋 Description

• Participate on project teams to deploy solutions on the ServiceNow platform • Lead a team of technical delivery resources • Lead development and testing activities on ServiceNow • Lead in the architecture and design of complex solutions • Lead the creation of written deliverables • Lead client demos and working sessions • Lead integration design sessions and deployment • Participate as technical expert in client workshops • Influence direct team members and external customers regarding policies, best practices and procedures • Mentor junior staff and support project leadership • Obtain and maintain certifications with associated qualifications

🎯 Requirements

• Subject matter expert on the ServiceNow platform • Expert level development skills on the ServiceNow platform • Mastery in at least one ServiceNow suite (preferably ITSM or ITOM) • Strong skills integrating ServiceNow with third party tools • Strong knowledge in at least two process areas within the ServiceNow platform • Strong presentation skills • Strong project and situational awareness • Strong communication skills • Strong attention to detail • Self-starter

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.