IT Systems Administrator

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Transfr

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🥽 AR/VR

📚 Education

🤝 B2B

💰 $40M Series C - Transfr on 2023-09

AR/VR • Education • B2B

Transfr is a company that builds immersive VR-based career exploration and workforce training solutions to help students, job seekers, and workers discover and prepare for well-paying careers. Their products include Transfr Trek (career exploration web app with 50+ VR simulations and 150+ careers) and Transfr Train (330+ VR training simulations mapped to U. S. safety and industry standards) used by K-12, higher education, workforce development boards, nonprofits, and employers. Transfr focuses on pathways from classroom to career, workforce partnerships, and measurable learning outcomes through XR simulations and an accompanying web platform.

📋 Description

• Propose and implement solutions for long-term IT project work (e.g. software transitions, implementation of new IT software and processes, etc.) • Review hardware fixes and coordinate hardware and software purchases. • Identify best-in-class machines for targeted price point and functionality. • Manage all new hire credentialing for new employees. • Set up and manage internal support and service including system ownership. • Lead configuration and management of IT software for a distributed workforce (MDM, RMM, antivirus, VPN, etc.) • Test software and hardware to evaluate ease of use and whether the product will aid users in performing work. • Create user-training manuals and procedures to help increase the efficiency of the employee onboarding and off boarding processes. • Train employees on software and hardware. • Provide IT help desk support for Transfr staff.

🎯 Requirements

• 4+ years of experience in IT administration, systems administration, or a similar role and with a minimum of 2+ years of managing projects independently • Experience supporting both Mac and Windows devices. • Proficiency with Google Workspace (G Suite). • Strong working knowledge of computer systems, hardware, and software. • Experience with MDM, RMM, endpoint security, VPN, and device management tools. • Experience supporting remote or distributed teams. • Demonstrated ability to effectively troubleshoot technical issues while providing exceptional customer service and clear communication to technical and non-technical audiences. • Excellent organization, attention to detail, and problem-solving abilities.

🏖️ Benefits

• Medical, dental, and vision insurance • Annual professional development budget for each employee • 401(k) savings plan • Life, AD&D, and disability insurance coverage • Company-provided laptop and other necessary equipment • Paid time off (PTO) to support work-life balance • Paid company holidays • Company-paid parental leave • Flexible work arrangements in a remote-first environment with employees across the U.S.