Pharmacy Technician – Member Care Advocate

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⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💊 Pharmacist

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TrueScripts Management Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

TrueScripts Management Services is dedicated to providing exceptional prescription benefit management services. With a focus on delivering maximum savings and amazing care, TrueScripts works closely with members, clients, brokers, and prescribers to offer personalized and customized solutions. The company prides itself on transparency and efficiency, featuring a 24-48 hour turnaround time for prior authorization requests and a commitment to customer service, ensuring that real people are available to assist over 99% of the time.

📋 Description

• Perform all tasks relative to in-house and external communications with TrueScripts members, doctor’s offices’ and pharmacies • Respond to member and client inquiries • Assist members with appropriate prescription benefits • Problem solve any issues in our claims system • Provide administrative support to Member Care Leadership, Client Success & Executive teams • Work Monday - Friday 8 am to 5 pm Mountain time

🎯 Requirements

• High School Diploma, 2-year college degree in related field preferred • Pharmacy technician experience preferred • Ability to explain prescription benefit plans to members and partnered pharmacies • Knowledge of claims processing helpful • Analytical thinking and attention to detail • Excellent communication and customer relations skills • Problem solving skills • Ability to multi-task and prioritize in an ever-changing environment • Strong computer skills including Microsoft Office (Excel, Word, PowerPoint, Outlook)

🏖️ Benefits

• A wide range of health insurance options including medical, dental and vision • A strong salary and bonus program • A robust 401k and company match • Truescripts is transitioning to an ESOP, a team member owned company! • Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan! • A wellness program including financial incentives, chiropractic and massage services, and fitness stipends • A cohesive, family-based culture • Charitable contributions and volunteer time