Bilingual Customer Service and Sales Representative – Spanish-English

🕒 June 5

🌵 Arizona, Florida, +7 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience and digital services company that partners with brands to deliver customer service, sales, and technology-enabled support. The company operates contact-center and remote workforces, provides workforce training and talent solutions, and builds technology and digital programs that help enterprises manage customer interactions. TTEC emphasizes employee experience, inclusion, and corporate responsibility while serving other businesses at scale.

📋 Description

• Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs • Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services

🎯 Requirements

• Bilingual in English and Spanish • Aptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing exam • High speed internet (>25 mbps download and 10 mbps upload) • Minimum six (6) months sales experience with strong customer service skills (empathy, compassion, listening) • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent • Strong computer navigation skills and experience, as this role is 100% remote

🏖️ Benefits

• FREE licensing course (and you’ll be paid for your time to boot) • All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives