TTEC
10,000+ employees
Founded 1984
🤝 B2B
🏢 Enterprise
đź’° $1.5G Post-IPO Debt - TTEC on 2021-11
B2B • Enterprise
TTEC is a global customer experience (CX) and digital services company that designs and operates customer care, sales, and technical support solutions for brands. It combines large-scale contact-center operations (including remote/work‑from‑home agents), workforce management, analytics and CX technology to help enterprise clients with customer service outsourcing, digital transformation and experience design. The company also recruits and trains customer service and technology professionals worldwide and emphasizes culture, inclusion, and employee benefits.
Farsi-English Bilingual Healthcare Customer Service Representative
đź•’ May 14
🏄 California – Remote
đź’µ $21 / hour
⏰ Full Time
🟢 Junior
đź’ť Customer Support
🚫👨‍🎓 No degree required
🦅 H1B Visa Sponsor
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TTEC
10,000+ employees
Founded 1984
🤝 B2B
🏢 Enterprise
đź’° $1.5G Post-IPO Debt - TTEC on 2021-11
B2B • Enterprise
TTEC is a global customer experience (CX) and digital services company that designs and operates customer care, sales, and technical support solutions for brands. It combines large-scale contact-center operations (including remote/work‑from‑home agents), workforce management, analytics and CX technology to help enterprise clients with customer service outsourcing, digital transformation and experience design. The company also recruits and trains customer service and technology professionals worldwide and emphasizes culture, inclusion, and employee benefits.
đź“‹ Description
• Answer incoming calls from customers • Engage thoughtfully with customers to understand their needs • Conduct research across multiple systems to resolve questions • Provide clear, accurate information to help consumers navigate healthcare options • Manage a high volume of interactions while maintaining quality and professionalism • Follow a set schedule, including designated breaks and lunches
🎯 Requirements
• At least 6 months of customer service experience • Bilingual in English and Farsi • High school diploma or equivalent • Comfort working with computer systems and Windows based applications • A distraction free, designated home workspace • A secure, high speed wired internet connection (minimum 25 mbps)
🏖️ Benefits
• Health and wellness incentives • Paid time off • Tuition reimbursement • Community minded culture • Career and professional development opportunities
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