TTN Fleet Solutions
51 - 200 employees
Founded 2009
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
TTN Fleet Solutions is a provider of emergency roadside assistance and heavy-duty truck repair services that helps commercial fleets minimize downtime and manage maintenance events. The company operates a nationwide network of tow, mobile repair, and shop service providers, offers 24/7 contact-center and accident management solutions, and supplies a web-based FleetAssist platform for real-time dispatch, tracking, and provider management. TTN emphasizes driver support, cost control, and visibility for fleet managers, serving as an outsourced or supplemental operations partner for transportation and logistics companies.
Experienced Dispatcher – Emergency Breakdown Services
Job not on LinkedIn
🕒 February 15, 2022
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TTN Fleet Solutions
51 - 200 employees
Founded 2009
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
TTN Fleet Solutions is a provider of emergency roadside assistance and heavy-duty truck repair services that helps commercial fleets minimize downtime and manage maintenance events. The company operates a nationwide network of tow, mobile repair, and shop service providers, offers 24/7 contact-center and accident management solutions, and supplies a web-based FleetAssist platform for real-time dispatch, tracking, and provider management. TTN emphasizes driver support, cost control, and visibility for fleet managers, serving as an outsourced or supplemental operations partner for transportation and logistics companies.
📋 Description
• Helping stranded truck drivers by dispatching roadside repair, tow service, accident management, and cargo recovery professionals • Training to understand the needs of these drivers • Dispatching the right solutions • Communicating with drivers and vendors for a successful outcome • Getting drivers back on the road and safely home to their families
🎯 Requirements
• One to three years dispatch experience REQUIRED • A positive attitude ready to serve customers • Answers phones in a quick and professional manner • Attention to detail with organizational skills • Actively listen and document conversations • Strong communication skills by email and chat • Collaborate with peers and leaders to resolve customer concerns • Acts with respect and integrity • Ability to evaluate a situation and determine the appropriate level of response • Ability to remain calm, empathize and act with confidence during stressful situations • Ability to establish and maintain effective working relationships • Ability to multi-task in a dynamic fast-paced environment • Ability to read maps and provide directions • Bilingual skills are a plus (Spanish or French)
🏖️ Benefits
• Starting wages of $16 to $17 per hour based on experience • Shift differential available • Competitive healthcare • Great time off package • Internal advancement opportunities
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