TurnPoint
11 - 50 employees
☁️ SaaS
🏢 Enterprise
SaaS • Enterprise • Cloud Computing
TurnPoint is a technology consulting firm specializing in providing consulting, support, and cloud solutions for businesses. They focus on understanding business problems to offer optimal tech solutions, either by augmenting an in-house IT team or serving as the IT team. TurnPoint offers proactive support to manage and monitor tech infrastructures, ensuring issues are resolved before becoming significant problems. They provide comprehensive cloud services, including private, hybrid, and public cloud solutions, IaaS, and SaaS. Their projects include consolidating servers with Microsoft technologies and deploying Sophos security solutions for healthcare organizations, helping clients like SightLife achieve cost-effective enterprise-grade IT infrastructure.
Customer Success Specialist
🔥 0 minutes ago
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TurnPoint
11 - 50 employees
☁️ SaaS
🏢 Enterprise
SaaS • Enterprise • Cloud Computing
TurnPoint is a technology consulting firm specializing in providing consulting, support, and cloud solutions for businesses. They focus on understanding business problems to offer optimal tech solutions, either by augmenting an in-house IT team or serving as the IT team. TurnPoint offers proactive support to manage and monitor tech infrastructures, ensuring issues are resolved before becoming significant problems. They provide comprehensive cloud services, including private, hybrid, and public cloud solutions, IaaS, and SaaS. Their projects include consolidating servers with Microsoft technologies and deploying Sophos security solutions for healthcare organizations, helping clients like SightLife achieve cost-effective enterprise-grade IT infrastructure.
📋 Description
• Organizing and running morning meetings • Triaging customer requests over email and phone • Escalating VIP tickets and resolving client issues • Planning projects and ensuring ticket success • Championing superior client communication and service
🎯 Requirements
• Background in customer service • Enthusiasm for technology • Ability to work Monday – Friday, 8AM-5PM PT • Obtain technical certifications as required • Ability to lift 50 lbs.
🏖️ Benefits
• Health insurance • Professional development
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