Patient Services Representative – Practice Operations

🕒 April 17

🦀 Maryland – Remote

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💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

📚 Education

🧘 Wellness

Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Answers incoming patient phones calls and make outgoing collection calls regarding balances due • Resolve patient questions; contacting appropriate sources when necessary • Conduct account investigation, follow-up and collections on self-pay balances; and other duties as assigned

🎯 Requirements

• High school diploma or general education degree (GED) preferred • Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team

🏖️ Benefits

• Total rewards package that supports our employees' health, life, career and retirement • More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

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