Senior Business & Data Analyst

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Upgrade, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

📋 Compliance

☁️ SaaS

Compliance • SaaS

Upgrade, Inc. is a company that focuses on providing personalized experiences on its website and mobile application through the use of cookies and other tracking technologies. The company emphasizes user privacy and allows users, particularly those in California, to opt out of the sharing of personal information for cross-context behavioral advertising. Upgrade, Inc. collects information such as user preferences or device details to enhance site functionality and deliver tailored product and service information. It prioritizes the functionality of its site through essential cookies while offering options for users to manage their privacy settings and consent preferences.

📋 Description

• Conduct advanced data analysis, mining, and trend identification to surface meaningful business insights. • Develop and maintain KPIs, performance management frameworks, and data quality standards. • Perform root cause analysis, statistical hypothesis testing, and predictive and prescriptive analytics. • Own data governance and quality assessment practices. • Write and optimize complex SQL queries using CTEs, window functions, joins, and stored procedures. • Design and maintain data models, ETL/ELT pipelines, and data warehouse structures. • Perform data validation, reconciliation, and transformation to ensure analytical accuracy. • Measure and continuously improve forecast accuracy using trend analysis, seasonality analysis, and statistical methodologies. • Develop scenario models to support strategic decisions. • Design executive dashboards, scorecards, and interactive reports that tell a clear story. • Own QBR preparation and deliver findings directly to senior leadership, including the executive team. You will translate analytical work into business narratives that influence real decisions at the company level. • Build automated reporting solutions that scale across the organization. • Partner with stakeholders to gather requirements, document processes, and align on priorities. • Present technical analysis to C-suite leaders as business narratives and strategic recommendations. • Facilitate meetings, lead cross-functional collaboration, and support change management initiatives.

🎯 Requirements

• Advanced SQL proficiency including complex joins, CTEs, window functions, and query optimization. • Experience with Tableau, Microsoft Excel, Redshift, and Databricks. • You use AI tools like Claude or ChatGPT as a real part of your analytical workflow, not as a novelty. You know when to use them, how to verify their output, and how to integrate them into how you work. • Strong foundation in statistical analysis, forecasting methodologies, and data modeling. • Familiarity with ETL/ELT concepts and data warehouse design. • Skilled at connecting metrics to business outcomes and identifying key performance drivers.

🏖️ Benefits

• Competitive salary • 100% paid coverage of medical, dental and vision insurance • Flexible PTO • Competitive 401(k) • Opportunities for professional growth and development • Paid parental leave • Health & wellness initiatives