Mortgage Loan Assistant

🔥 1 hour ago

☕ Washington – Remote

info

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of U.S. Bank

U.S. Bank

10,000+ employees

Founded 1863

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

U. S. Bank is a major financial services institution headquartered in the United States, providing a wide range of banking and financial products to individuals and businesses. The bank offers services in retail banking, corporate banking, wealth management, credit underwriting, and investment management. With a commitment to diversity, equity, and inclusion, U. S. Bank emphasizes the importance of culture and values, offering career growth opportunities and supporting the health and wellness of its employees. U. S. Bank engages with communities and provides educational resources to enhance financial literacy. As a member of the FDIC, it ensures the security of its deposit products, although investment and insurance products are not FDIC insured and may lose value.

📋 Description

• Performs a broad variety of administrative support functions for assigned Mortgage Loan Originator(s) up to the time of application submission into Mortgage Operations. • This support may include following up with borrowers for the collection of required documentation. • Responding to borrowers questions related to loan status. • May assist operations partners in relation to specific loan requests. • Utilizes supplied Marketing tools to assist in growing the assigned Mortgage Loan Originator’s (or Originators’) book of business. • Actively participates in all required corporate and business line training. • Responsible for providing excellent customer service that positively impacts the customer experience with U.S. Bank. • Establishes and maintains good working relationships with other departments within U.S. Bank Home Mortgage and U.S. Bank overall.

🎯 Requirements

• High school diploma or equivalent • Minimum one year of experience in administrative support activities • Good verbal and written communication skills • Ability to manage multiple tasks/projects and deadlines simultaneously • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications • Previous sales support experience preferred

🏖️ Benefits

• Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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