GTM Enablement Manager

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Vanco

51 - 200 employees

💰 $80M Private Equity Round on 2012-03

Vanco serves a wide variety of community organizations and software vendors, each with their own needs. Vanco’s technology connects more than 45,000 faith-based, nonprofit, professional services and education organizations nationwide.

📋 Description

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers • Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress • Continuously refine the program based on time-to-productivity data and manager feedback • Establish a consistent framework for how ACST powered by Vanco runs discovery, demos, and qualification across the team • Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations • Partner with sales leadership to ensure methodology is coached and reinforced, not just documented • Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences • Partner with leadership to establish a regular rhythm of deal review and rep development planning • Surface patterns from call recordings and field feedback to identify systemic coaching opportunities • Develop onboarding, expansion, and renewal playbooks for our five account managers • Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early • Align CS enablement with sales methodology to create a consistent customer experience from first touch through renewal • Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist • Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product • Partner with product marketing on the intersection between positioning + field execution

🎯 Requirements

• 3–5 years in a quota-carrying sales or customer success role before moving into enablement — you’ve been in the field and know what good looks like from the inside • 2–3 years of enablement experience, ideally at a SaaS company of similar size and stage • Demonstrated track record of building onboarding programs that reduced ramp time — bring the data • Experience supporting both sales and CS, or a strong understanding of both motions • Comfortable building without a team — this is an IC role and will stay that way at our current stage • Startup mindset: energized by greenfield, moves quickly, prioritizes ruthlessly, doesn’t wait for perfect • Strong relationship builder who earns trust with reps and managers, not just leadership • Salesforce proficiency required—we run our entire GTM stack on HubSpot and this person will need to be effective in it from day one • Faith or Nonprofit experience is a plus, but not required — curiosity about the space matters more

🏖️ Benefits

• 100% Employer Paid Health Insurance (Employee HSA Plan Only), Life Insurance, AD&D Insurance, Short Term Disability, Long Term Disability • Additional benefits include Health Insurance (Base, Buy-up or HSA Plan), Dental, Vision, Accident, Critical Illness, Voluntary Life, Voluntary AD&D • 9 Paid Holidays, 2 Floating Holidays, and 4 weeks PTO • 8-weeks paid parental leave (after 6 months of employment) • Paid days off to volunteer • 401(k) Plan with employer match • Small, collaborative teams where you can impact both outcome and culture • Ongoing professional development opportunities and a focus on internal promotion

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