Manager, Global University Programs – Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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Vectra AI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Vectra AI is a leading cybersecurity company specializing in AI-driven detection and response solutions to protect against complex cyber threats. The company offers an integrated platform for extended detection and response (XDR), capable of detecting, prioritizing, investigating, and responding to threats across networks, identities, clouds, and endpoints. Vectra AI leverages Attack Signal Intelligence to provide real-time, AI-driven insights that empower security analysts to detect and stop attacks more effectively. It is widely used across various industries, including finance, healthcare, government, and critical infrastructure, helping organizations improve their security posture, reduce alert noise, and enhance their incident response capabilities. Vectra AI is recognized globally for its pioneering work in AI security and holds numerous patents in threat detection.

📋 Description

• Own the day-to-day operational management of the Global University. • Establish and maintain the University operating model, governance framework, and delivery processes. • Drive execution against the University roadmap and annual priorities. • Develop scalable processes that support rapid content creation, maintenance, and delivery. • Ensure consistency of learner experiences across all University audiences and programs. • Serve as the University PMO leader responsible for planning, prioritization, resource allocation, and program execution. • Implement project management methodologies, sprint planning, intake processes, and delivery workflows. • Manage University program portfolios, project schedules, milestones, dependencies, and stakeholder communications. • Develop executive dashboards and reporting frameworks. • Monitor risks, issues, and mitigation plans across University initiatives. • Create and maintain University standard operating procedures (SOPs). • Define content development standards, review processes, publishing workflows, and lifecycle management practices. • Establish governance frameworks for curriculum development, certifications, and content maintenance. • Lead the University content production model across instructional design, content creation, certifications, and learning programs. • Develop scalable content development workflows that improve efficiency and reduce production cycle times. • Manage intake and prioritization of learning requests from stakeholders. • Ensure appropriate resourcing and workload balancing across content development teams. • Establish University quality assurance standards and review processes. • Oversee certification governance, including exam management, certification maintenance, and credential quality standards. • Ensure University assets remain accurate, current, and aligned with product strategy. • Measure and continuously improve training effectiveness. • Partner closely with Sales Enablement, Partner Enablement, Customer Success, Professional Services, Technical Support, Product Management, Product Marketing, and Global Enablement leadership.

🎯 Requirements

• 8+ years of experience in enablement operations, learning operations, program management, training management, PMO leadership, or related functions. • 3+ years managing cross-functional learning, enablement, or content development programs. • Demonstrated experience building scalable operational processes and governance frameworks. • Strong project and program management expertise. • Experience implementing PMO methodologies and reporting structures. • Experience working with LMS platforms and learning technologies. • Strong executive communication and stakeholder management skills. • Experience supporting global teams and distributed work environments.

🏖️ Benefits

• Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). • Specific benefits offered varies by location, but commonly include health care insurance, • income protection / life insurance, • access to retirement savings plans, • behavioral & emotional wellness services, • generous time away from work, • and a comprehensive employee recognition program.