
501 - 1000 employees
Founded 2000
💸 Finance
🤝 B2B
Finance • B2B
Venbrook is a U. S. -based holding company and full-service insurance brokerage that develops and distributes commercial and private insurance solutions, specialty programs, wholesale brokerage offerings, and integrated claims services. The firm partners with carriers and clients to manage risk, design custom coverage (including employee benefits, student and travel insurance, and high-net-worth private client policies), and deliver technology-enabled claims and program management services.
🔥 59 minutes ago
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501 - 1000 employees
Founded 2000
💸 Finance
🤝 B2B
Finance • B2B
Venbrook is a U. S. -based holding company and full-service insurance brokerage that develops and distributes commercial and private insurance solutions, specialty programs, wholesale brokerage offerings, and integrated claims services. The firm partners with carriers and clients to manage risk, design custom coverage (including employee benefits, student and travel insurance, and high-net-worth private client policies), and deliver technology-enabled claims and program management services.
• Investigates, evaluates, and resolves first- and third-party property claims and general liability claims in compliance with Claim Handling Guidelines, Best Practices, and client-specific requirements • Conducts site inspections, scene investigations, and recorded statements; gathers estimates, contractor bids, and supporting documentation to determine cause, origin, and scope of loss • Analyzes property policy language, including perils, exclusions, valuation, and coinsurance provisions, and general liability policy language, including exclusions and retentions; prepares coverage position letters and issues reservation of rights correspondence as warranted • Prepares or reviews property damage estimates using industry-standard estimating tools; evaluates repair and replacement costs and negotiates settlements with insureds, claimants, and contractors • Establishes and maintains accurate reserves in accordance with applicable guidelines and client requirements • Manages independent adjusters, appraisers, engineers, defense counsel, and other vendors to achieve timely, cost-effective outcomes on both expense and indemnity • Coordinates with coverage counsel on complex coverage questions and monitors developments in underlying litigation • Participates in mediations, settlement conferences, and large-loss roundtables as required • Maintains timely diary management and thorough documentation of all claim activity, coverage determinations, reserve changes, and strategic decisions • Prepares claim status reports and large-loss summaries for carriers and clients; participates in client claim reviews as required • Provides outstanding service to internal and external stakeholders throughout the claims process • Participates in team training, quality review processes, and departmental initiatives that support the continued growth of the claims operation
• 3-5 years of claims handling experience in the property and casualty insurance industry • Working knowledge of property policy forms, valuation methods, and estimating practices • Working knowledge of general liability coverage forms, tort liability principles, and claims investigation methodology • Familiarity with construction, engineering, or building-systems concepts preferred • Experience managing independent adjusters, appraisers, and defense counsel • Excellent verbal and written communication skills • Proficiency in Microsoft Office applications, claims management systems, and property estimating software (e.g., Xactimate) • Strong analytical skills with the ability to manage a multi-jurisdictional caseload • Receptive to coaching and committed to professional growth within a collaborative team environment • Ability to function effectively in a high-paced, deadline-driven work environment
• 401k + employee match • Medical, Dental, Vision, Life, and Disability Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Parental leave • Paid Sick leave • Professional development programs • Work-life quality and flexibility
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