Scheduling Coordinator

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Vero Networks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📡 Telecommunications

🛍️ eCommerce

👥 B2C

💰 Venture Round on 2024-09

Telecommunications • eCommerce • B2C

Vero Networks is a broadband service provider offering fast, reliable, and affordable fiber internet to both residential and business customers. The company emphasizes a simple pricing model with no contracts or hidden fees, aiming to enhance online experiences through effective customer service and high-speed internet. With a focus on seamless streaming and complete home WiFi, Vero Networks aims to deliver satisfactory internet services that meet the needs of its users.

📋 Description

• Responsible for onboarding customer orders through scheduling, installation, and completion. • Responsible for both inbound and outbound consistent customer interactions using phone, SMS, and email related to scheduling installs. • Coordinates the creation of work schedules and maintains active work planning through use of company systems and related work tracking methods. • Navigate through multiple systems to track and monitor orders. • Interface with various levels of internal departments, Contractors and other functional groups to ensure orders flow appropriately. • Project coordination with different levels of management. • Regular, consistent, and punctual attendance. • Must be able to work variable schedule(s) and overtime as necessary.

🎯 Requirements

• 2 years Customer service or equivalent experience in related field. • 2 years in Telecommunications • Strong Communication and Organizational Skills • Ability to multitask a high level • Ability to stay focused, be self-motivated and driven • Ability to work independently without constant supervision

🏖️ Benefits

• Paid Life Insurance • medical plans • PTO • holidays • Dental and vision options • 401(k) with match