Quality Improvement Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $32 - $44 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Vibrant

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📱 Media

🤝 Non-profit

Media • Non-profit

Vibrant is a membership-based network of LGBTQ+ entertainment marketing professionals that organizes events, panels, socials, and industry programming to support, promote, and connect members across the entertainment and marketing ecosystem. The group maintains a member directory, leadership committee, sponsorship opportunities, and spotlight/nomination programs to showcase members’ work and provide professional development and community-building.

📋 Description

• Assist with the development, coordination, and implementation of a formal quality improvement plan across a large network of crisis centers to achieve quality improvement goals • Support with monitoring internal QI activities and ensure adherence to all funder and agency QI goals; ensuring all deliverables are met • Support with ensuring all QI/Outcome reports for external funders/stakeholders (SAMSHA; Vibrant QI Report; Board Reports, Committee Reports, etc.) are completed promptly • Assist with monitoring, analyzing, and reporting on performance, and support with developing strategies for improvement • Coordinate and support with leading regular program QI meetings to review program outcomes/deliverables/KPIs • Collaborate with other departments to develop proactive QI activities to ensure member crisis center’s compliance with contracted Lifeline operational and clinical KPIs • Conducts analysis and investigation of claims/complaints/grievances against their organization or crisis centers, including failure to adhere to recommended best practices or mandated policies and procedures • Conducts data collection, utilizing analysis and measurement skills to set key performance indicators and measure progress • Works cohesively alongside a team of Quality Improvement Specialists • Prepares written reports, assembles data, and develops charts and graphs representing key performance indicators and other data • Performs other duties/responsibilities, as assigned, within the scope of the position.

🎯 Requirements

• Bachelor's Degree required, Master's degree preferred in Healthcare, Public Health or Social Sciences • Prior experience at a crisis center or an interest in mental health/suicide prevention, familiarity with the nonprofit sector preferred • Experience with compliance and quality improvement activities and data analysis preferred • Fluency in American Sign Language (ASL)

🏖️ Benefits

• excellent comprehensive benefits • medical • dental • vision • supplemental income insurance • employer paid disability insurance • employer paid life insurance • pre-tax FSA for medical and dependent care • 401K available