Growth Operations Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Vida Health

Vida Health

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Vida Health is a company committed to improving health outcomes for various physical and mental health conditions, including diabetes, obesity, depression, and hypertension. They offer personalized, human-led care combined with digital technology to manage and treat these complex conditions. Vida Health partners with employers, health plans, and consultants to provide comprehensive health solutions. Their services include video chats and text-based messaging with healthcare providers, and they utilize machine learning and synced devices to personalize member care. They focus on significant cost savings and improved health outcomes for cardiometabolic conditions, guaranteeing results and offering up to 100% of fees at risk for both physical and mental healthcare.

📋 Description

• Own and maintain the integrated program plan across multiple major initiatives, tracking work-streams, milestones, owners, dependencies, and status tracking across a dozen-plus functional teams. • Connect strategic growth initiatives with operational reality, ensuring downstream product, billing, and communication changes align with marketing and user-acquisition goals. • Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams. • Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs. Run weekly rollout operations meetings. • Drive key readiness items to completion, including clinical programs/protocols, client billing/invoicing, member communications, outcomes measurement, and service model cost structures. • Identify, surface, and escalate cross-functional bottlenecks early. Maintain a running "blocked list" for executive review and know when to leverage executive sponsorship to unblock items. • Additional responsibilities as assigned.

🎯 Requirements

• Bachelor's degree with a concentration in Business or Communications. • 5+ years of program/project management, operations, or implementation experience. Must have a proven track record in a growth-stage startup environment (Series B–D) and at least one engagement involving a complex, multi-workstream organizational transformation. • Direct experience in healthcare, health tech, or digital health is required. You must understand regulatory, clinical, and payer dynamics (including HIPAA compliance) well enough to ask the right questions. • Hands-on experience with product rollouts or product-led transformations—you know what it takes to move from "product is building it" to "the organization is operating it." • Proficiency with project management and collaboration suites (e.g., Asana, Jira, Smartsheet, Google Workspace). Experience leveraging AI tools (e.g., Gemini, Claude) to accelerate operational workflows is a plus. • Exceptional organizational and communication skills. Ability to distill complex, multi-thread operational statuses into crisp executive updates. You maintain a calm, collected presence and earn trust through reliability, not formal authority per se.

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