Medical Receptionist

Job not on LinkedIn

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $6 - $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Virtual Teammate

Virtual Teammate

11 - 50 employees

👥 HR Tech

🤝 B2B

☁️ SaaS

HR Tech • B2B • SaaS

Virtual Teammate is a company that revolutionizes virtual staffing by providing a scalable and efficient approach to hiring virtual assistants. They specialize in offering administrative support, business intelligence, customer service, finance, marketing, healthcare, and sales virtual teammates to alleviate workload and enhance operational efficiency. Virtual Teammate emphasizes a simple hiring process, flat-rate pricing with no hidden fees, and dynamic scalability to meet the varying needs of startups, small businesses, and enterprises. Their virtual teammates are trained to focus on value creation, allowing businesses to concentrate on strategic growth and core activities.

📋 Description

• Greet and assist patients in a professional and empathetic manner • Manage front desk operations including check-in/check-out processes • Schedule, confirm, and coordinate patient appointments • Handle incoming calls, emails, and inquiries with clear and professional communication • Assist patients with basic information regarding services, procedures, and clinic policies • Maintain accurate patient records and update information in the EMR system • Ensure patient confidentiality and compliance with HIPAA regulations • Support administrative tasks such as documentation, referrals, and follow-ups

🎯 Requirements

• Previous front desk or patient-facing experience in a clinical or healthcare setting • Strong verbal and written English communication skills • Demonstrated ability to show empathy and professionalism when dealing with distressed or urgent patient situations • Basic knowledge and navigation of EMR/EHR systems (any platform) • Completed HIPAA awareness training or willingness to undergo training

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