Project Manager – Professional Services, Enterprise Digital Enablement Program

🕒 April 30

🏢🏡 New York City – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Logo of VO2 GROUP

VO2 GROUP

WebsiteLinkedIn

501 - 1000 employees

Société globale de conseil en Tech et Digital, VO2 Group créée des expériences clients à la pointe de l'innovation, catalyseurs de positivité, propulsant des marques emblématiques et des leaders de l'industrie dans une ère de possibilité infinies.

📋 Description

• Own the end-to-end delivery plan across multiple business units. • Drive sprint planning, dependencies, timelines, and risk management. • Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases). • Align functional, technical, data, and product stakeholders on scope and delivery expectations. • Ensure a consistent operating model across all business units and workstreams. • Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders. • Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops. • Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries). • Maintain strong communication and alignment across a complex stakeholder landscape. • Bring structure, clarity, and best practices to a fast-moving enterprise program. • Advise business owners on activation strategy, KPI design, coaching flows, and operational change. • Identify gaps and propose actionable solutions to accelerate adoption and performance. • Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential. • Ensure configurations and deliverables meet requirements and follow governance guidelines. • Track adoption, usage, and value realization; escalate risks before they become issues. • Support run-phase operations (activation strategy, quarterly coaching cycles, content updates). • Maintain high delivery standards in a dynamic, multi-BU program.

🎯 Requirements

• 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management. • Strong customer-facing presence with experience managing senior stakeholders. • Proven ability to drive delivery in a complex enterprise environment. • Excellent project management skills — planning, risk management, documentation, governance. • Strong communication, executive storytelling, and meeting facilitation skills. • Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar). • Experience in enablement, customer experience, or operational performance programs. (Preferred) • Background in analytics, KPIs, or coaching frameworks. (Preferred) • Experience with AI-driven platforms or digital adoption technologies. (Preferred) • Experience in large-scale contact center, retail, automotive, or field service operations. (Preferred) • Bilingual (French/English) is a bonus.

🏖️ Benefits

• Base Salary: Competitive, commensurate with experience • Vacation: unlimited paid time off • Sick Days: 10 per year • Health Benefits: a dedicated allowance to choose the best option for your health.

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