IT Manager

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🔥 0 minutes ago

🌵 Arizona, California, +9 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $135k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Lead and develop a distributed IT team operating across multiple time zones, ensuring consistent support coverage and service delivery across the organization. • Own day-to-day IT operations, including hardware lifecycle management, software and endpoint provisioning, user support, and identity and access management for a fully remote workforce. • Serve as a hands-on technical resource, assisting with hardware deployments, provisioning, troubleshooting, escalations, and security-related activities when necessary. • Manage onboarding and offboarding processes in partnership with Human Resources and Security teams, ensuring timely, accurate, and auditable account and device provisioning. • Maintain IT asset inventory and oversee hardware procurement, software licensing, vendor relationships, and budget management. • Develop, implement, and enforce IT security policies and procedures aligned with HIPAA, SOC 2, and organizational security requirements. • Ensure proper handling and protection of Protected Health Information (PHI) through strong access controls, endpoint security, and compliance-focused operational practices. • Own identity and access management processes, including user provisioning, least-privilege access controls, authentication standards, and ongoing access reviews. • Administer and maintain endpoint security tools, Mobile Device Management (MDM) platforms, and Single Sign-On (SSO) solutions to support a secure remote workforce. • Support audit readiness efforts, compliance initiatives, and evidence collection activities while maintaining thorough documentation of IT policies, procedures, and controls. • Monitor and report on IT operational metrics, service levels, incidents, and trends, using data to drive continuous improvement initiatives. • Partner with Engineering, Security, Compliance, Human Resources, and business stakeholders to support organizational growth, security initiatives, and technology needs. • Identify opportunities to improve operational efficiency, strengthen security controls, enhance the employee experience, and scale IT processes across the organization. • Provide leadership, mentorship, and professional development opportunities for team members while fostering a culture of accountability, collaboration, and service excellence.

🎯 Requirements

• 5+ years of progressive IT experience, with at least 2 years in a management, team lead, or supervisory capacity. • Direct experience working within healthcare or similarly regulated environments, with strong familiarity with HIPAA, PHI handling requirements, security controls, and audit readiness practices. • Proven experience managing distributed IT teams across multiple time zones, including establishing support coverage models and escalation processes. • Strong background in hardware support, software and endpoint provisioning, troubleshooting, identity and access management, and IT operations. • Practical experience implementing security best practices, access management controls, endpoint security measures, and compliance-focused IT processes. • Experience administering MDM solutions, SSO and identity platforms, and cloud-based collaboration and productivity tools. • Excellent written and verbal communication skills with the ability to effectively collaborate across technical and non-technical teams in a remote environment. • Ability and willingness to support a distributed team operating across Hawaii Standard Time (HST) through Eastern Time (ET).

🏖️ Benefits

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits