Client Service Analyst, Level 3

🕒 December 3, 2025

🦀 Maryland, Massachusetts, +2 more states – Remote

🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote

💵 $39 - $49 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Western Alliance Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

📋 Description

• Responsible for working on client relationships and ensuring excellent client service • Assigned a book of clients managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities • Working on day-to-day operations and reporting delivery to clients • Creating technical report specifications from indenture language • Setting up payment calculations in a variety of in-house systems • Receiving, mapping, and reconciling collateral data • Compiling monthly, quarterly and annual payment and tax reports • Coordinating with operations teams for correct payments • Performing quality control review of reports • Conducting portfolio compliance tests on structured fixed income deals • Participating in new client proposals • Leading business-related projects

🎯 Requirements

• 5+ years of related experience or similar field • High school diploma required; Bachelor's degree in related field preferred • Intermediate to advanced knowledge of general banking operations • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations • Intermediate to advanced TranStar experience preferred • Intermediate speaking and writing communication skills

🏖️ Benefits

• Competitive salaries • Ownership stake in the company • Medical and dental insurance • Time off • 401k matching program • Tuition assistance program • Employee volunteer program • Wellness program