Senior Business Analyst, People Digital Experience

🕒 April 24

🏄 California – Remote

🏄 California – Remote

💵 $92.3k - $152.9k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

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Western Digital

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1970

👥 B2C

🤝 B2B

🔧 Hardware

💰 $900M Post-IPO Equity on 2023-01

B2C • B2B • Hardware

Western Digital is a leading manufacturer of data storage solutions, including solid state drives (SSDs), hard drives (HDDs), USB flash drives, and memory cards. The company provides a broad range of products for various uses, such as gaming, video surveillance, and data backup. They also offer solutions for data centers, network-attached storage (NAS), and digital photography. Western Digital is renowned for their innovation in developing storage technologies that meet the needs of both consumers and businesses.

📋 Description

• Partner with HR Centers of Excellence to gather, analyze, and document business requirements • Document current state and future state processes, workflows, and system interactions • Flag data compliance and regulatory considerations during requirements gathering • Conduct fit-gap analyses and advise stakeholders on system capabilities and possible solutions • Translate business needs into requirements, user stories, and acceptance criteria for IT Solution Design & Delivery • Support solution design reviews and provide input on business feasibility, process impacts, and dependencies • Identify opportunities to enhance processes through AI and automation enablement • Partner with IT to validate that system solutions align with approved requirements and business processes • Prepare, deliver, and maintain assets such as training materials, job aids, and enablement sessions • Lead User Acceptance Testing (UAT) including test case creation and defect tracking • Coordinate testing efforts with HR business users and technical teams • Own testing and validation of new features delivered through Workday semiannual releases and ServiceNow updates • Assist with go-live readiness, deployment activities, and post-implementation validation • Serve as a liaison between HR stakeholders and IT development team • Proactively monitor and support the resolution of complex incidents and service tickets in partnership with IT • Flex your working hours to accommodate the APAC time zone

🎯 Requirements

• Minimum of 5 years' experience • At least 3 years as a business analyst supporting HR technology at a complex global organization • Bachelor's degree in a relevant discipline • Hands-on experience with supporting solution builds within Workday HCM • Direct ServiceNow HRSD experience is a plus • Demonstrated experience with gathering requirements, fit-gap analysis, functional design, and leading User Acceptance Testing (UAT) • Demonstrated ability to write functional requirements, user stories, and acceptance criteria for IT development teams • Workflow process design experience using flowchart software such as Visio or Figma • Experience working in Agile and Scrum delivery environments • Strong understanding of HR business processes across the employee life cycle • Excellent written and verbal communication skills, with the ability to engage technical and non-technical stakeholders, including senior leadership

🏖️ Benefits

• Paid vacation time • Paid sick leave • Medical/dental/vision insurance • Life, accident and disability insurance • Tax-advantaged flexible spending and health savings accounts • Employee assistance program • Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity • Tuition reimbursement • Transit • Employee stock purchase plan • Sandisk's Savings 401(k) Plan