Field Support Technician – Entry Level

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World Kinect

5001 - 10000 employees

⚡ Energy

🚗 Transport

Energy • Transport • Sustainability

World Kinect is a Fortune 100 leader in the global energy industry, providing energy solutions across the aviation, marine, and land transport sectors. The company focuses on delivering fuel and energy services efficiently worldwide, leveraging a robust and scalable distribution platform. World Kinect is committed to sustainability, investing in renewable energy sources and solutions to support decarbonization and energy efficiency. Its services include energy procurement, brokerage, supply, risk management, and various sustainability services such as renewable energy sourcing and emission trading schemes.

📋 Description

• Deliver prompt, courteous support to customers and internal partners. • Assist guests experiencing issues at fueling sites and answer operational questions. • Promote company image standards by ensuring sites are clean, safe, and well‑maintained. • Clean fueling sites, including trash disposal, sweeping fuel lanes, restocking supplies, and replacing light bulbs. • Perform seasonal tasks such as snow removal from fuel lanes and walkways. • Paint islands, canopy columns, and buildings as needed to maintain professional site appearance. • Provide onsite support for fueling equipment and related software systems. • Troubleshoot and repair card readers, dispensers, site controllers, and other station equipment. • Identify, order, pick up, and install replacement parts to complete repairs efficiently. • Support inspections and compliance testing at company facilities. • Maintain working knowledge of local, state, and federal regulations related to: Underground Storage Tanks (UST), Aboveground Storage Tanks (AST), Weights & Measures calibration requirements, health department regulations and fire codes. • Maintain required records and documentation, including permits, testing reports, emergency response plans, SPCC, SWPPP, and hazardous materials business plans (HMBP). • Coordinate with internal teams, inspectors, and regulatory agencies to ensure compliance across assigned sites. • Manage on‑site hazardous waste programs, ensuring proper storage, handling, and disposal. • Respond to on‑call situations and emergency issues, troubleshooting through resolution. • Identify problems and develop practical, safety‑focused solutions aligned with company standards. • Perform additional tasks and projects as assigned by the Supervisor. • Communicate effectively with cross‑functional partners to resolve issues efficiently. • Follow all company policies, procedures, and safety guidelines. • Work safely at all times and report incidents immediately.

🎯 Requirements

• High school diploma or GED required. • 1–3 months of related experience preferred (maintenance, field service, facilities, or similar). • Proficiency in Microsoft Office and Google applications/email required. • Experience with Salesforce or Smartsheet is a plus.

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