WM
10,000+ employees
Founded 1968
📋 Compliance
💰 Post-IPO Debt on 2023-07
Compliance • Privacy • Advertising
WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.
Customer Service Representative
🔥 2 hours ago
🏈 Alabama, Arizona, +7 more states – Remote
💵 $15 - $20 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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WM
10,000+ employees
Founded 1968
📋 Compliance
💰 Post-IPO Debt on 2023-07
Compliance • Privacy • Advertising
WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.
📋 Description
• Interact with WM Customers via Multi-Channel Customer Service • Handle 60-80 contacts a day in a fast-paced/high-volume environment • Use multiple applications, knowledge bases, tools, and calculators to research and resolve customer queries • Provide one call resolution for customer issues • Identify opportunities to cross sell additional products and services • Negotiate and document service type, pricing, billing, and other required information • Attempt to retain customers who call to cancel services • Meet or exceed service and operational standards established for the call center
🎯 Requirements
• High School Diploma or GED (accredited) • 1 year of previous customer service experience (in addition to education requirement)
🏖️ Benefits
• Medical • Dental • Vision • Life Insurance • Short Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days
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