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Dispatcher, Router

đź•’ 3 days ago

⛰️ Colorado – Remote

info

đź’µ $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of WM

WM

10,000+ employees

Founded 1968

đź“‹ Compliance

đź’° Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

đź“‹ Description

• Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. • Handles incoming service orders, directs drivers, and resolves service issues. • Interacts with customers that includes Waste Management customer service, sales, and operational staff. • Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. • Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads. • Works with sites and the service department to optimize routes based on needs of the customer. • Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. • Assigns routes and service tickets to appropriate drivers throughout the day and for the next day.

🎯 Requirements

• Education: High School Diploma or G.E.D (accredited). • Experience: Six (6) months of relevant work experience working in a team setting • Computer skills with ability to handle multiple monitors, programs and systems. • Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. • Must have the desire and ability to learn WM proprietary software applications.

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short-Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days

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